Thank you, Mr. Laframboise. With regard to the first part of your question concerning oversight, all NACC members entirely agree on the need for a certain amount of oversight. We have never claimed that, with the new SMS, we would no longer need that oversight. I believe the SMS framework leads us to be more transparent with regard to Transport Canada's oversight to show them that we conduct serious investigations into the incidents that are reported to us. We are therefore entirely aware that this oversight aspect must continue, and we entirely agree to take an active part in it.
With regard to the second part of your question, with your permission, I won't answer on behalf of Air Transat because I am here as an NACC representative. What I am nevertheless going to tell you applies to all members of the association.
We all have the same system in place. It's a system of reporting within a non-punitive framework. We encourage people to tell us about situations that occur within a business. This non-punitive framework has been extended to the business as a whole.
That said, the introduction of any new system, as I mentioned in my presentation, necessarily involves a change of culture. This isn't something that occurs in a few weeks or a few months, or even a year. It's a long process, and mentalities and attitudes have to change. I think we have to acknowledge, when we consider these criticisms, that the will is there and that progress is constantly being made in this area.