There are allegations by those in the industry who say that we--with “we” meaning the workers or whoever, those who are not in high management, the on-the-ground staff, so to speak--fill out the forms, but we don't know what happens because there's no follow-through. In my mind, if that allegation is correct, it means that somebody at the top doesn't have the same kind of culture that they're coming to the committee to tell us exists.
On April 15th, 2010. See this statement in context.