Thank you, Mr. Chairman.
Mr. Richards, SMS is not a complete removal of oversight; it is an extra layer. It is the promotion of a corporate culture at all levels, not only on the shop floor, but at very senior levels, strategically, and at CEO levels, to ensure.... But I would say that you don't rest on your laurels; that it's an approach of continuous improvement. As well, what's important is not only what you do know, but what you don't know, and you have to try to manage those risks at all times.
We're still proud of our safety record. However, one accident is one too many, in our view. We definitely think that SMS is a contributing factor because it has taken this away from just the shop floor and has made everyone throughout an organization accountable for aviation safety.