As you can see from the list, we maintain our infrastructure first, and then we develop new services. When we develop new services, we have to have the same back office. The creation of a new system, like a subway, is expensive. We have to build a new transportation centre, add new tools, and so on.
When we develop services, we have to acknowledge that there are areas where we cannot provide public transit properly. For instance, it costs a fortune to go and get people in residential second-belt suburban areas and bring them downtown.
And so, we have to ask ourselves several questions. When it comes to urban planning, we wonder about where people have been allowed to settle. We wonder what strong axes we can develop so that people start with single occupancy driving: the person takes his or her car and goes to a nodal point, a multimodal station, a train station, a subway station. People who use bikes do the same thing. It is a little more complicated, however, for those who are on foot.
When we develop new services, there has to be a minimum cost-benefit ratio. In certain cases, that minimum can be quite high.
We are under scrutiny by citizens. A bus that is driving around empty is not a good advertisement for public transit. People sometimes say to us that our bus is full in the morning, but that between 10 o'clock and noon, it is empty. I could have it come back to the garage, but it still has to provide service on the route. Generally speaking, many analyses precede development.
There are two types of situations where we do a lot of development. First, we must provide service to new housing developments that do not have bus service. And then, when a business settles somewhere and does not want to build a large parking lot, and workers may not have the money to travel in single passenger vehicles—which is never a good idea—we will develop new services for them. And that is the picture, in general.
In other cases, we will develop services... I don't know if you know Montreal. At this time, there is a north-south subway line, the orange line, and it is used to full capacity. And so we are developing express bus networks that pick people up in the outlying neighbourhoods and bring them downtown. It is a new strategy.