You're right that our ridership has been rising, with record figures over the last years. Unfortunately, it's not because of technology. STM has been very aggressive with publicity, in a big public campaign saying that it's very intelligent for someone to take the bus or take the métro, and that it's not only economical, but that you're doing it not only for you but also for the planet. We're very aggressive about this, and the message is getting through.
The other thing we did was add service. I think on the bus side we added 27% more kilometres within the last four or five years, so that you wait less time for buses. It's very linked to the increase of service.
Over the years we have had financial difficulties at STM. Our budget was cut year in, year out, so we had to cut in service. But now, over the last five years, the money is back, so we put on more and more service. Even in the métro we have had a huge increase of ridership because we've added some more service.