We don't have statistical information. When shippers speak to us about service, they speak very generally about the overall relationship. They say things are working much more smoothly now than they were in the past, that the communication is much better, that they have an open door with their service representative and they stay in close touch, that sort of thing. Those are the kinds of comments they make.
Shippers generally, in our conversations with them, are very wary of sharing any details on the negotiation of contracts. Again, it is an issue that they consider to be sensitive commercial information. You may hear the odd comment such as, “I have a confidential contract, and it was tough to get”, or it wasn't. Generally we don't have a whole lot of feedback on that.