In terms of how we function in relation to our clubs, the word I use is facilitator. We work as a facilitating agent. Ideas bubble up from them, and we try to help create a forum where information is shared, and people understand what's working and not working in different jurisdictions. We stay pretty far from prescription, and that's the key thing. We try to create, if you will, that forum or platform where people learn from each other and where we can bring in smart people from outside of our organization to tell us about interesting things. We do that, but we stay very close to the line in terms of telling people what to do.
On October 17th, 2011. See this statement in context.