Could I maybe just shed light on the issue? Parties in a commercial agreement are free to come to terms on all aspects of an agreement. The same way that all the shippers cannot have an arbitrated solution with trucking, or an arbitrated solution with airlines, or an arbitrated solution by the government with shipping, there shouldn't be an arbitrated solution for railroads.
We tend to refuse liquidated damages in commercial contracts for good reason. The railroad is a very network-based business: 55% of our traffic finishes or starts on another railroad, and more than another 30% finishes or touches a terminal.
You asked a question about our service, Mr. Goodale. Our service for the last six weeks has been very, very subpar. We have had tremendous difficulty, and a difficult winter.
In coal, for instance, for Teck and other coal miners in northern Alberta and northern B.C., we've had a lot of difficulty meeting shipping schedules. Part of the reason is that RTI, which is a government-owned unloading facility at the terminal, has had difficulty having the unloading performance it's supposed to have. They were targeting 400 unloads a day. They've achieved 260 unloads a day. If the terminal does 260 unloads a day, no railroad in the world can achieve the service that's required to meet the ship.
So if you get into a dispute where there are liquidated damages, and there's an arbitrator that can ding the railroad without due regard to what's happening to the network or what happened at the terminal, you just get into a rat's nest of problems. It's not conducive to mutual cooperation, visibility, and the things that commercially always work best.