Thank you, Chair.
Thank you for your presentations. This is obviously pretty important work, with pretty high stakes in terms of the overall value of the product being shipped and the possibility and consequences of disagreement.
First of all, am I right in assuming that the first question of arbitration is to arbitrate the nature of the agreement or the service contract?
Second, you're calling it dispute resolution. I would call it an arbitration of the agreement, the enforceability of the agreement. If I'm right about that, shouldn't there, or couldn't there, be a model for that put in place, instead of having to negotiate each time with a dispute resolution mechanism? Wouldn't it make sense to put into either legislation or regulation a standard dispute resolution or method of resolving differences over the enforcement of an agreement once you have it?
Perhaps you can tell me first of all about the content of the agreement itself, the elements that can be included, and secondly, whether you can have a mechanism to enforce that agreement. Do I have that right?