No, it was our transformation; it was our process. I guess I could link it to having a beautiful, shiny car: if the engine doesn't turn over, it doesn't matter that the windows roll down and that you have air conditioning and all those other things. We needed to get the engine of the car right first, and that's why we spent so much time.... As I said, it's a very complex supply chain type of business. So we got the car running, got the engine looking good, and now we can work on the other parts of it.
On March 5th, 2013. See this statement in context.