In light of that, that's the danger we get into, and you're right, I guess, in trying to come up with exact dollar values: here's an exact dollar value that changed between last year and this year. Even percentages are a dangerous thing for us to get into because we may note there seems to be a decrease. One of the things that I've noted is that there seems to be a decrease in internal services, if I look year to year, based on the documentation I have in front of me. I'm not going to give you a number or a percentage because of the preamble I gave you, but could you explain to me whether internal services include any front-line services or front-line personnel?
On March 19th, 2013. See this statement in context.