Perhaps I could just add to that point.
Part of our community outreach was really to reach out to those first emergency responders so we can have a direct rapport with them. When an incident happens, as Mr. Creel indicated, we also have many lines of defence starting from the conductor and going to the local individuals who are trained in haz-mat to a certain degree. Our highly skilled and trained individuals are strategically located throughout the network. We have a very vast network.
What's important to us in our community outreach with those first responders is to create that link. When an incident occurs they're on the phone immediately talking to the fire chief, if he's the emergency responder, with our dangerous goods officer, who may be coming. He'll be in a plane or he'll be in a helicopter or he'll be on the road to get to that site immediately.
Part of our training, whether it's through railroad emergency response or through Trans-Care, is to provide not how to fight a fire, but how to respond to a railcar. That's why we spend a lot of hours on the ground with emergency responders, to train them on the intricacies of a railcar, and what differs from a regular house fire or an industry fire, and so forth.
More often than not communities may have a haz-mat response, and oftentimes they do not, or they have a coalition with other communities. We've put a lot of emphasis with regard to creating that communication link, but most importantly, as a first responder, it's what to be on the look out for, how to be prepared, how we are structured in terms of our emergency response.