Our success could be our greatest weakness and our greatest enemy. If we start to become complacent because we were successful in recent years and because we are good at what we do, we might become our own worst enemy.
Chief, Customer Experience and Operating Officer, VIA Rail Canada Inc.
Our success could be our greatest weakness and our greatest enemy. If we start to become complacent because we were successful in recent years and because we are good at what we do, we might become our own worst enemy.
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