What I recommend for organizations is that they adopt a systematic approach to safety culture improvement. It's a journey, not a destination. The idea, really, is that you continually work to improve that through self-reflection and criticism. I think that could be facilitated through external support and from a regulatory regime that recognizes that and encourages that sort of activity. Having an expectation that organizations are actively working toward promoting a positive safety culture, I think, is important. Doing surveys is helpful. Probably what's more important, from my perspective, is what changes are occurring for that. What have we learned? What are we doing differently? I think that's something—
On April 8th, 2014. See this statement in context.