—continuum.
The other thing that I'm looking at is that a safety management system requires buy-in by employers and employees, management, and the whole operation. I know that there are things that you need to deal with, like there's a certain way of thinking about things. There's a resistance to change by many of us even when change is good. We've done things a certain way and want to continue to do that.
You've mentioned that monitoring the performance is one thing and looking at trends and risk assessments. But actually going to the next stage and doing something about that in terms of improvement, is there resistance to that and how can you address the resistance to change that may mean improvement?