On the role of the inspector, interestingly enough, we find anecdotally that the inspectors actually prefer to audit, visit, and deal with SMS carriers because they find that the systems in place allow them to more easily monitor the carrier. The carrier is doing self-audit and is doing a lot of their own checks and balances. The difference is that inspectors have access to all that information. Because they're able to review all of this documentation, they actually get a much better feel for the inner working of the companies than they would just coming in and doing an oversight or a normal audit.
On June 17th, 2014. See this statement in context.