Thank you for the question.
All of our trucks have what Mr. Royer alluded to earlier, satellite tracking and communication, and through our operations dispatch centres there is 24-hour, seven-day-a-week service; that's 365 days a year.
We are live in supporting our vehicles and our employees 24 hours a day, seven days a week. When an incident occurs, there is automatic notification that goes to the applicable operations centre, which immediately contacts one of our safety professionals, who also are on call 24 hours a day, seven days a week. That safety professional immediately gets into contact with first responders and, depending what the incident may be, dispatches our own team as well.
Through our technology, everybody involved can see exactly what the vehicle concerned is carrying and the properties that go along with it. They quickly communicate that to first responders as well as offer any phone support required while our team is en route. From there on, there is a complete tracking procedure both on paper and electronically; there are time stamps and there is communication that goes throughout our organization until we're satisfied that everything is rectified and everything is back to normal. That obviously is part of our investigation.