On the morning of the announcement, we did have some back-and-forth with Canada Post officials, in which case they predicted accurately that we wouldn't like the price hike side of the equation, hoping that we would support other aspects of the plan, which is true. Some of the cost reduction measures do meet with the support of some of our members, but we were in a big scramble when the announcement came out and we started getting a lot of phone calls, e-mails, and tweets from small business owners across Canada.
On December 18th, 2013. See this statement in context.