I think fair-minded Canadians watching would conclude, then, that you were pretty much examining only a part of the full window, the full prism, through which you were looking—right? I can't think of a modern corporation today that would try to undertake this kind of change management strategy without engaging its core staff. I don't get that today, in 2013. No private sector corporation, to my knowledge, no clients I used to act for as a corporate lawyer, would ever try to take this kind of revolutionary change forward without engaging its workforce.
Mr. Campbell, by comparison, in your report several years ago you said there was no sacred cow when it came to door-to-door delivery and that door-to-door delivery would be open for reconsideration. Fair enough, but let me ask you, in comparison, how many OECD countries have completely eliminated door-to-door delivery?