This will reduce profits and also interest in the postal service. Fundamentally, the postal service has a certain mission: to put people in contact with one another. We have to ensure that it is person-to-person contact. Two people can be in the same room and communicate with a device, but that is not the best way to communicate. We believe that people must communicate directly. The letter carrier has a distribution role as well as a social role. The role of maintaining social contact must continue and must be strengthened.
On December 18th, 2013. See this statement in context.