So what I hear is that there's no specific proposition for people who are being affected. When you made the announcement, people really came out, and I got a lot of phone calls. I spoke to a lot of people with respect to that, and people find it terrible. I don't find it normal. For instance, if you decide to increase the rates drastically, by almost 56%, and to reduce the services, I don't think that is helping consumers. How will that help get more customers in terms of a business plan?
On December 18th, 2013. See this statement in context.