Thank you, Mr. Chair.
Thank you, Mr. Chopra, for being here today.
Thank you, Mr. Chopra and Mr. Côté, for helping to explain Canada Post's five-point plan and the decision-making process that went into the development of the plan.
A couple of times you've made reference to other models around the world that you've looked at. Could you elaborate on that? Could you elaborate on what models you looked at in other countries, globally, and what lessons you took and learned from changes that other countries have made to their postal systems and how those perhaps fed into the five-point plan you've developed?