If there are surprises and shocks to the system, it's hard to react and get the assets, people and resources in place. It takes over nine months to train one conductor and much longer for an engineer, so there's just that. We're training and hiring close to 2,000 conductors and engineers this year alone, so it just takes time, if there's a shock to the system.
On September 24th, 2018. See this statement in context.