Thank you for the question. Actually, if I said that, I didn't mean it to come out the way you received it.
The fact of the matter is that it's both. The United States government has been having considerable difficulty filling the 2,000 spaces that it has because a lot of people can't pass the security test. There are various reasons why they're not passing. They've had difficulty filling those positions on the U.S. side. On the Canadian side, it's been a matter of money. From the time you decide that you're going to train a new CBSA officer, to the time you get through the process and get them on the line, it probably takes the best part of a year.
We've been talking.... I was with the Niagara Falls Bridge Commission for eight and a half years. During those eight and a half years, one of the primary challenges was that we had spent enormous amounts of money building infrastructure and new lanes and they weren't staffed. A perfect example is the Queenston plaza on the Lewiston-Queenston Bridge: $150 million and traffic backed up across the bridge. All these new lanes were not open because there was insufficient staff.
As well, 2017 was a horrendous year on the borders because of insufficient staff. That is being addressed because we made so much noise. It's being addressed reasonably well, which is good news. What I tried to say is that this is not sustainable on a go-forward basis because of the cost of infrastructure and the cost of staff. There's never going to be enough money.
The only option, which I said was very positive news, is that there's been huge progress made in biometrics and other computerization that will allow you to process more cars with fewer officers.