We have a short presentation that will provide the committee with some background and context. If you have the slides, I'd ask you to look at slide two.
Just to provide a bit of background, Marine Atlantic is a critical transportation link of the Trans-Canada Highway between the island of Newfoundland and the mainland. We fulfill Canada's obligation to provide a freight and passenger ferry service between the island and Nova Scotia under the 1949 terms of union between Canada and Newfoundland. The essential nature of the service was recognized a number of years ago by the Canada Industrial Relations Board when we were designated an essential lifeline service.
We move residents of the island, non-resident tourists, and just about any type of product that you can imagine, from paper towels to medical oxygen. We carry about half the commercial goods on and off the island, and we play an important role in the business community of eastern Canada. We also play an important role in supporting Newfoundland's $1-billion tourism industry. In terms of statistics, last year we carried about 300,000 people, over 100,000 passenger vehicles, and close to 100,000 commercial vehicles.
Slide three has a picture of our fleet, which comprises four large RoPax super ferries. With the Government of Canada's support, we recently purchased two of these vessels: the MV Blue Puttees and the MV Highlanders. Two of the other vessels we own, the MV Leif Ericson, since 2000, and the MV Atlantic Vision, we lease from a European company.
All four vessels are required to carry the traffic during the peak summer season, and we regularly utilize three of the vessels during the winter months. We do have challenges during the summer months if one of these vessels suffers any mechanical breakdown, so an ongoing asset renewal and a rock-solid maintenance program are critical to our success. The fourth vessel acts as a backup during the winter months and allows us to complete vessel refits in the spring, all of which reduces the risk profile of the service.
Safety, of course, is absolutely paramount, given the harsh weather conditions we encounter in the Gulf of St. Lawrence, where high winds and significant wave heights can occur at any time during the year. Our ships are also designed to navigate through ice, which allows us to operate during the late winter and early spring, when we often encounter ice conditions in the gulf.
Slide four provides a familiar reference in terms of the size of our vessels. The MV Blue Puttees, which is pictured here, can carry about two and a half kilometres of road traffic, which is the equivalent of 525 passenger vehicles, plus more than 700 passengers and crew.
Slides five and six demonstrate some of the improvements we've made to the service over the last several years. With the excellent support of the Government of Canada and our friends at Transport Canada, we've made significant changes to our fleet, our infrastructure, our business practices, operations, internal processes, and so on. We deliver our service much more efficiently as a result.
In 2009, fewer than half of our customers were highly satisfied with our service, and I'm happy to report to the committee this improved to over 75% last year. In fact, some of our commercial customers indicate the level of service they receive today is the best they've ever seen.
As you can see on slide five, we are moving more traffic with fewer sailings, which greatly improves efficiency as well as reduces the risks to the maritime environment. Fuel consumption is dramatically down, which reduces environmental emissions as well as costs. We've also introduced new food service offerings, and we offer more cabins on our service.
Improved service has allowed us to generate more revenue which, when coupled with better cost control, has allowed us to increase our cost recoveries, and more importantly, deliver greater value to our customers and to the Canadian taxpayer.
Slide six highlights some of the metrics we track and how they've improved over the last several years. I'd like to draw your attention to our on-time performance. Excluding weather delays, it improved from under 70% in 2009 to over 90% last year. Including weather delays, it was still over 87%. By way of comparison, our numbers were better than any major airline in North America last year, according to FlightStats, which presented the top performer award to Alaskan Airlines in 2015 for an on-time performance of 85%. Needless to say, Marine Atlantic's reputation has improved dramatically over the last several years, something our board of directors has been heavily focused on, and something that our employees have been proud to deliver.
Slide seven indicates the amounts in supplementary estimates (A) which total $6.1 billion. That amount funds three important projects that are highlighted on the slide: mooring system upgrades, fender upgrades, and some replacement of the storm sewer in Port aux Basques.
With that, Madam Chair, I would like to thank you and the committee members for your attention. Mr. Leamon and I would be pleased to provide any further information that you require.