It's an excellent question, and it's one that we encountered through our work. The one thing that we have to identify as a baseline, though, is that Canada, despite a lot of the challenges we face, benefits from generally high customer service in the airline business. We have not seen the level of horror stories that you've seen south of the border, for example, with some of the most egregious examples of customer service snafus or customer service issues.
One of the things raised, which you also brought up, was the fact that Canadian consumers travelling to a jurisdiction with a so-called passenger bill of rights benefits from those so-called rights, while somebody travelling within two domestic points in Canada would not be covered by that. That was something certainly a number of witnesses who appeared before our panel raised. In fact one of the recommendations we've made is for Canada to consider harmonizing its rules with those in the U.S. and in the EU, the two major jurisdictions with whom we trade significantly and exchange passengers and goods.