We agree. We support a solid service-level agreement process from the shippers and our grain companies. We need to manage the guys dealing directly with the railroads. Because of their small volumes, our short lines have a real challenge to come up with good service-level agreements. Right now, it's a one-way street with penalties and payments. The terminals in our area get their cars, and if they don't load them and have them cleared in 24 hours, they lose their bulk shipper rate. Those cars may sit there for three days afterwards. A company may have gone through a lot of work and time and cost to make sure they get that 24-hour load. But there's no penalty if the railroads don't come through. If they say they're bringing you cars on Wednesday, and they don't show up until Friday, there are no penalties back to railroads for that poor service. That's critical. It costs the grain-handling system dollars, and ultimately it costs me dollars as a producer.
