I'll add one quick one and cede the floor to Brendan, which is fair because I'm actually picking on something that he spoke about in his opening statement.
Building off what Dave said, part of the challenge that our members face is the fact that when they're negotiating with the shippers, there's a difference between the contract and the actual service level agreements. They're between a rock and a hard place because of this power imbalance that governs the economy they're operating in. What that means is that they're almost pushed out of the realm of being able to go to the agency for a dispute settlement resolution, because it doesn't fall within the CTA's purview. Confidentiality is another concern, so what they're left with at the end of the day in their negotiations with the class 1 railways is a piece of paper that the CTA can't look at because it doesn't fall within their purview. When we're talking about accessibility and cost prohibitiveness, it's yes and yes, but at the end of the day it's not the shippers who hold the cards for their own service deliveries.