Thank you.
One of the elements I've just outlined and that I outlined in my Transportation 2030 speech was that Canadians have very clearly said to us that they would like waiting times to be reduced when they go to the airport. We've all had the experience of going to the airport, seeing a very long line, and often wondering why not all of the stations were being manned for passing through security.
There's no question, at this point in time, that in this year to date—2016, in the first ten months of this year—the statistics are that we have an 84% waiting time to get to the beginning of the line within 15 minutes. Airports such as Heathrow and Gatwick and others have a target. There is no universal time—it's chosen by individual airports—but there are other airports that have a higher target, in the 90% range, and a lower period of time, 10 minutes, which is a significant difference.
If one looks at how we perform in comparison with the rest of....
By the way, Pearson is a very busy airport, with more than 40 million passengers last year. There are some airports that have quicker passing. The average is 84%. I think Pearson is at 81% at the moment. We have eight big airports, and some of them are in the low 90% range in terms of performance. We monitor these things.
I said in the speech that we need to do better. It's my intention to come forward at some point with measures that will...and some of them are technological. We have been evaluating a system called CATSA Plus, in which instead of one person going after the other in a line, four people arrive at the same time. It allows frequent passengers to jump the queue and be processed much more quickly. I've seen it myself at Montreal's airport.
By the way, the Calgary airport's international terminal now has six CATSA Plus lines. We're looking at it, and it appears to be a more efficient way of doing it. That's part of it, but there are other things as well. It's my intention to try to find a way that we can do better, because it's almost, I would say, the primary irritant for air passengers, and we need to do better.