Mr. Hugo Grondin at the Transport, Infrastructure and Communities Committee

On February 14th, 2017. See this statement in context.

February 14th, 2017 / 11:45 a.m.

Director of the Strategic Support Services Division, Information Technology Service, City of Québec

We have to give priority to the people we serve and listen to them. We have to identify citizens' expectations and needs. That is the most important thing. This has to be integrated into a priority intervention plan. I would insist on that.

Earlier, I was asking why we need smart cities. The objective is to improve citizens' quality of life. We have to pay attention to their expectations and respond accordingly.

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