As you know, revolutions often start with people who know the issues. I am talking about people like you who are directly involved in the process and in the way of thinking about these things. Personally, I think the idea of sending people to libraries is a bit too easy.
I would like to see people like you, who are working very hard to make all technologies available, spend a bit more time thinking about these people. To my mind, a truly smart city would not have this divide in daily use and access to digital services. Looking at the big picture, it is nearly impossible. How can we make sure that everyone has access to a cell phone though?