I'm not exactly aware of specifically how they're engaging with the residents, but I do see the opportunity for the technologies to allow better engagement.
For example, last night, the mayor of Edmonton held a Facebook Live conversation about their LRT expansion. It's a great way for you to sit at home with your feet up on the couch and talk to the mayor of Edmonton. He's very good at getting his residents to feel that they are heard. He does listen to them, and he does this quite frequently. He's using technology to achieve that ultimate goal.