Before I answer your question, I would add one clarification.
The small and medium-sized businesses we have here in Canada can develop expertise that is unique in the world if the cities also become their research laboratory. I could give examples of projects we have undertaken with SMEs here in Quebec City, with Laval University, and whose solutions have been exported abroad.
Regarding the role of private businesses with these 20% of people who are not connected, I believe that, by virtue of their social role, businesses should give back to society, that is, help cities connect these people. So I think the role that these businesses can play in connectivity, namely, the big players in telecommunications, is to work closely with the cities. I know that the City of Quebec and IBM are working together to bridge the digital divide.