Mr. Belenky, I was referring to process, trying to establish in partnership with those who are doing the job, not only on the floor with respect to the work being on the stock, the planes themselves, but the protocols that can be established, the performance measures based on the objectives established to be ongoing, so proactive versus reactive, as well as ensuring that we have those clusters, those centres of excellence that can be doing a lot of this work.
I wanted to get your thoughts on that.