That's a tough one, because even when we were talking about the area where we found a lot of this feedback, these technicians were not willing to come forward and identify themselves to us. They identified themselves to our local reps, but they didn't want to notify themselves and have their names known to the headquarters of the union.
That's why we suggested that perhaps confidential surveys would go a long way. I don't know how you would do this, but there has to be something done whereby members feel comfortable using the system and there's no apparent threat of either their career growth being stunted or repercussions afterward in the workplace. That's what these members are saying. They're afraid. They've been coerced somehow by one or two people who operate in the SMS department, and they're very reluctant.
My concern is: what is going on unreported? Hopefully, somebody beside them is reporting the incident, bypassing the person who feels threatened.