I would think anything that is tried by Transport Canada would help, would go a long way in making sure that the system is perfected even further. To just stand back and maybe audit the paperwork isn't doing any justice to the system.
You need to get to the bottom and you need to get the players, those who do the hands-on work and those who are handling the SMS complaints, to work together and understand the theory of SMS and what we're trying to achieve. We're trying to reduce air accidents to begin with, and we're trying to put in a culture whereby, if I make a mistake, I report it, and we come up with a solution so that someone else doesn't make the same mistake tomorrow. That needs to come back to the table, and everybody needs to understand the initial concepts.