Just quickly, I did take note, Mr. Histon, of the comment you made about how work is done versus how work should be done. That's a great point. The only way we can move forward with recommendations is to work with folks like you and those who are in the business getting their hands dirty and greasy, who have wrenches in their hands, and so on.
I'm thinking out loud here a bit to try to get some input from you folks. Protocols need to be established. Obviously it's one thing to have regulations and things on paper but it's more important to have those protocols in place that we can apply to our daily jobs. Strategic measures followed by ongoing performance measures are critical. Again, it's the folks on the floor, working on the planes with their hands, who can best establish that.
It's somewhat déjà vu because we discussed this during the Bill C-10 deliberations as well with respect to creating performance areas, clusters, centres of excellence to ensure that this work gets done in a proper manner vis-à-vis protocols being put in place.
What are your thoughts on that process? I'm trying to be pragmatic. As I said earlier, our intent is to come forward with recommendations and implement those recommendations or ask the minister to implement those recommendations, so what are your thoughts on the comments made?