I have a few questions to follow up on an earlier question. We're talking about the compensatory versus penal punishment for a passengers bill of rights. Will there be any tracking of infractions? If a company routinely overbooks its planes and has to pay off one passenger, will that be known? Is there any punishment for constantly infringing on the rights of passengers as opposed to doing it once every now and again?
On September 11th, 2017. See this statement in context.