Yes, we would feel a duty to respond, but not necessarily to the individual. We strive to create safety culture within our railways founded on three principles. One is that we need to have a reporting culture. One is that we need to have a just culture. The third one is that we need to have a learning culture. In order to empower the last two, you can't be punitive to people. If you're overly punitive to them you cannot learn, so we would strive not to do that.
On September 11th, 2017. See this statement in context.