With respect to compensation for passengers who are basically done poorly by, I use again an example. I had a flight in Kelowna stuck on the tarmac while they worked out a technical issue, and I was late getting to where I needed to go, but other people on the aircraft missed flights, missed connections that they weren't going to be able to take until the following day. So when you are looking at a compensation system, this probably is a regulatory issue, but obviously not every person on the plane is affected in the same way. Would there not be a rationale then for having differential compensation depending on the level of impact?
On September 11th, 2017. See this statement in context.