Just to supplement that point, there is the 1-800 number in terms of secure desk, and when a call is made it doesn't take long for the railway itself to find out—going to Phil's point—who made the call, because they know who's scheduled there and who was working and who was on the train, who was on the ground.
What we found very effective, and this is through working in consultation with and collaboratively with Transport Canada, is to have identified a couple of key people on each of our railways as are national coordinators. They are the keepers of the information who connect with each of the Transport Canada inspectors. So they validate the information before Transport Canada gets it so that they know it's worth a call or worth a trip to go out. It's been proven to be appropriate, for example, with some of the cars we've had in Lethbridge where there were some cracks on some grain cars that were being filled with caulking grease and painted over just to get the cars out....
Thankfully, through some confidence.... What it takes is trust, as I think someone talked about earlier. Our members have to have trust in Transport Canada and have to have trust in the whistle-blower protection. They, too, want to ensure that the railways are operating safely.