I'm just looking at the north. The only other country that experiences the same sort of climate that we have is Russia. We have Nunavut, and they're in a unique situation. People are in small, isolated communities and there are so many things outside of their control.
We have to remember that Canada is a very large country, and fuel delivery is a big issue that can be affected for various reasons. By saying that we'll make provisions, it means absolutely nothing if it is not in the legislation. Rules after the fact never happen. I think we have to be very cautious on how we move forward.
Also, I was looking at your chart up there, and it seems like complaints and enforcement go hand in hand—less enforcement, more complaints.
I don't know if the airline industry is getting worse or the enforcement is the problem. I do a lot of travelling and I haven't really experienced a lot of delays. There are delays, but I expect that, because airlines have situations out of their control.
I think we have to do a better job in enforcement. Also, with Bill C-49, we have to ensure that we make provisions for northern communities.
Enforcement has to go hand in hand. Do you think that changing the rules is going to make a difference if enforcement stays the way it is, or do you think that setting up rules and just moving on will make a difference?