I'm not suggesting that governments should step in at all. Around the world if you look at the level of cancellations and delays they have all gone down. In terms of lost luggage that has gone down. Since 1996 air carriers' tickets have gone down by 64%. I don't see a reason for governments to intervene. However, governments do like to intervene at times and I would suggest that, if they do so, make it as transparent as possible for the passenger.
On September 14th, 2017. See this statement in context.