As I understand it, you think the criteria are not clear and, in order to make them clear, we should define our objective more clearly within the regulations.
Since time flies, I now have a question for the representative from Air Passenger Rights.
You said that the Canadian Transportation Agency is not effective. Today, we have been told quite the contrary, namely that the Agency is effective and that it also enforces the legislation. I wonder who is telling the truth. Could you tell me what makes you say that the Canadian Transportation Agency is not effective?