Good morning, Mr. Minister.
First, I hope you and your staff have been able to absorb what we've heard from the various witnesses, because invariably they're saying this is a major step. We're accomplishing things here that some people have been waiting a long, long time to see. Each one has said there are some things they'd like to improve, so I think a sweet spot has somehow been touched here.
In the fullness of time, you will hear a little bit more about the long-haul interswitching and the nearest transfer point versus the most competitive one. We'll hear about the exclusion of soy from the maximum revenue entitlement, the ownership of records for the LVVR systems, and the timeliness of data and how long it's going to take to get everybody up to speed to be able to provide that data and bring in the transparency. You'll hear all of that later on.
With respect to the air passenger bill of rights, I've spent time on airplanes going back and forth to my riding in Fleetwood—Port Kells in B.C., and if I'm sitting on the tarmac or I'm sitting on top of a rocket, I don't care if it takes a little longer, because I want it to be safe. Obviously, there's a balance there that we have to consider, but notwithstanding the fact that a lot of the focus has been on the airlines, they've also been delayed because ground crews aren't available at an airport. That's not a safety issue; it's an operational glitch.
I'm just wondering about something. If we look at the all-of-experience scenario for passengers and whether or not the focus solely on the airlines is fair and balanced, given that some of the other players can also contribute operationally—not necessarily safety or weather or act of God but just simply not working very well—to the delays and problems that air passengers face, is there a sense that we can include that in the mix?