Thank you, Madam Chair.
Mr. Walker, you may be aware of the situation with the Thivakaran family from Toronto. They were the ones who showed up at an airport, were denied entry with their family even though there was space on the plane, were told to come back the following day, and then they were charged again for tickets because they had booked through a travel agency instead of directly with the airline. This to me is a symptom of the old “point in the other direction”.
May we have your comments on this?