Mr. Bussières, you were mentioning—or perhaps it was you, Mr. Petsikas—that when you had your situation on the ground, people were running around all over the place trying to figure out what would happen next. I think “meltdown” was the term you used.
As it would have been in the situation I mentioned with Mr. Walker, where was the person who just basically said, “My God, we've got to look after those passengers who are in the plane”? Where was that person?