Thank you for your two questions.
There is no question that when the CTA begins its consultation process with the aim of coming up with a charter of rights for passengers.... As I've said many times before, if you buy a ticket for a particular flight, you are entitled to be able to take that flight unless it is beyond the control of that airline. That will be very explicitly stated in the bill of rights. There are certain circumstances when.... We all recognize that sometimes weather can cause delays. We all recognize that there could be situations where air traffic control, for example, is having difficulties in terms of controlling all of the traffic and that may result in delays. We all realize that there could be a security alert at an airport that immobilizes the normal operations of an airport.
These all will be clearly stated so that we are focusing on situations where a right of a passenger has been infringed when it is within the control of the airline. That will be very clearly pointed out. There are many instances where that occurs. I've highlighted some of those. I can assure you that when the consultations do take place, and they will take place broadly with all of the groups that are involved, we will very clearly identify what it means to be “within the control” and “not within the control”.
On the question of the CTA and the situation that we looked at with respect to “own motion”, if you like, for the CTA, we decided that the current parameters that regulate how the CTA operates are good parameters; that we will reserve the right to decide—the minister of transport can make that decision—whether we want them to engage in additional inquiries; that this mechanism is perfectly satisfactory at this point; and, that we will not change the role of the CTA in terms of its present mandate in order to ensure that we preserve its quasi-judicial role in terms of consumer protection. We feel that the way it's organized at the moment is perfectly acceptable.