Thank you for the question.
I feel that our carriers' daily experience shows us that the reality of delays....
Please excuse me, but I'm going to answer in the language of Shakespeare so that I can explain myself better.
As to delays at the front end—and this is the point that we were making—the travel experience doesn't start with check-in. There are all of those steps, and when you have a delay.... We appreciate what our colleagues at CATSA have done in very difficult conditions from a financial perspective and a planning perspective, but our organization, along with the airport council, have been pushing for regulated performance standards that eliminate those bottlenecks that have an impact not only on the passengers affected at that airport, but if there are delays, these delays cascade across the system domestically and internationally.
It really is important and in this sense I echo what has been said by my colleagues at Air Transat.
We have to address that question in terms of a complex ecosystem. The problem of funding the system absolutely requires attention. It is not enough to deal with the issue through regulations.
I am sure that you all remember the Walkerton tragedy. I have worked at municipal level. A good number of provincial governments across Canada have passed regulations in order to deal with situations like the one that occurred in Walkerton.
Provincial environment ministers were heros. They signed these tough new regulations, but they passed the bill on to municipalities that didn't have the resources or the capacity to implement those regulations in the first place. You have to look at these things from a holistic perspective. This is a regulatory exercise, in general we agree with it, but we absolutely have to look at the economic foundations of this industry if this is going to work.