Thank you, Madam Chair.
Minister, thank you for joining us this morning.
I have three questions and only six minutes, so I'll dig right in.
At home, I do hear about the air passenger bill of rights. We've all experienced the irritants that you've outlined during your remarks. How can the air passenger bill of rights ensure that passengers who experience these ordinary frustrations, and they are frustrating, have recourse to some kind of positive outcome when their rights are infringed?